Points West Technologies - Privacy Policy  

This Privacy Policy outlines Points West Technologies (" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at https://www.pointswesttechnologies.com (" Site "), or otherwise share personal information with us (collectively: " Users "). 

We collect personal information that you voluntarily provide to us through our website, including information submitted through contact forms, quote requests, service inquiries, newsletter subscriptions, and other communications.

The personal information we collect may include your name, email address, telephone number, company name, and any other information you choose to provide.

We collect, use, and process this information for the following purposes:

• To respond to your inquiries and provide requested information, products, or services.
• To communicate with you regarding your requests, projects, or account.
• To improve our website, services, and customer experience.
• To comply with applicable legal, regulatory, and contractual obligations.
• To protect the security and integrity of our website and business operations.

By using this website and submitting your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, or loss. Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.



We encourage all users to review this Privacy Policy carefully to understand how their information is collected, used, and protected.

We may collect both non-personal and personal information when you visit or interact with our website.

Non-Personal Information

When you visit our website, certain information may be collected automatically. This information does not directly identify you and may include:

• Browser type and version
• Device type and operating system
• IP address
• Website pages visited
• Date and time of access
• Referring websites or links
• General website usage and interaction data

This information is used to monitor website performance, improve functionality, enhance user experience, and analyze website traffic.

Personal Information

We collect personal information that you voluntarily provide through our website, including when you submit a contact form, request a quote, subscribe to communications, or otherwise contact us.

Depending on the nature of your interaction with us, personal information may include:

• First and last name
• Company or organization name
• Email address
• Telephone number
• Mailing address
• Project or service requirements
• Any additional information you choose to provide

We use this information to respond to inquiries, provide requested services, prepare quotations, communicate with you, and support our ongoing business relationship.

Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to collect information about how visitors use the site.

These technologies help us understand website performance, improve user experience, and deliver relevant content.



You may choose to disable cookies through your browser settings; however, some website features may not function properly as a result.

We use the information we collect for the following purposes:

• To respond to inquiries, quote requests, and customer service requests.
• To provide, manage, and improve our products and services.
• To communicate with you regarding your requests, projects, appointments, or transactions.
• To send important updates regarding our services, policies, or website functionality.
• To improve website performance, usability, and user experience.
• To analyze website traffic and visitor behavior through analytics tools.
• To deliver relevant advertising and marketing communications where permitted by law.
• To maintain the security and integrity of our website and business operations.
• To comply with applicable legal, regulatory, and contractual obligations.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted third-party service providers who assist us in operating our business and website, including:

• Website hosting providers
• Website analytics providers
• Advertising and marketing platforms
• Customer relationship management (CRM) systems
• Email marketing and communication platforms
• Payment processing providers (where applicable)
• Technical support and website maintenance providers

These service providers are only permitted to access information necessary to perform services on our behalf and are expected to protect your information appropriately.

We may also disclose personal information when required by law or when we believe such disclosure is necessary to:

• Comply with legal obligations, court orders, or governmental requests.
• Protect our rights, property, or security.
• Investigate suspected fraud, security incidents, or unlawful activities.
• Enforce our agreements, policies, and terms of service.
• Protect the safety and rights of our customers, users, employees, or the public.

In the event of a business sale, merger, acquisition, or restructuring, personal information may be transferred as part of the business assets, subject to applicable privacy laws.

You may request to: 

1. Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information. 
   
2. Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format. 
   
3. Request rectification of your personal information that is in our control.
   
4. Request erasure of your personal information. 
   
5. Object to the processing of personal information by us. 
   
6. Request to restrict processing of your personal information by us.
   
7. Lodge a complaint with a supervisory authority.
   

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 

If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:



Greg Borsboom

gregb@pointswesttechnologies.com

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy .

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

We take reasonable administrative, technical, and physical measures to protect the personal information we collect and maintain against unauthorized access, disclosure, alteration, misuse, or destruction.

Our security practices may include secure website hosting, SSL encryption, password-protected systems, software updates, access controls, and the use of trusted third-party service providers that maintain appropriate security standards.

Access to personal information is limited to authorized personnel and service providers who require such information to perform their duties or provide services on our behalf.

While we take reasonable steps to protect your information, no method of transmitting data over the Internet or storing electronic information can be guaranteed to be completely secure. As a result, we cannot guarantee absolute security and encourage users to take appropriate precautions when sharing information online.



By using this website, you acknowledge and accept these inherent risks associated with electronic communications and internet-based services.

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you. 

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at [add applicable email address] .

Points West Technologies

info@pointswesttechnologies.com

204-661-8111

Last Modified: June 5, 2026